One desk, one file
Every booking is owned by a single coordinator with a named backup. You don’t get bounced between an air desk, an ocean desk and a clearance team that have never spoken.
Home›Our Company
The forwarder behind the shipments
Two decades of operating in Malaysian ports, a stubbornly small head office, and a habit of putting our own name on every quote we send.
The story
Started in a back office on Jalan Ampang in 2003
Riffblox Logistics was set up by two Klang-port veterans, Faizal Othman and Christina Devaraj, who’d both spent a decade inside the customs broking arms of multinational forwarders. They liked the cargo work and disliked the politics — so they took eight clients with them, rented a tiny office above a kopitiam on Jalan Ampang, and opened a one-line forwarder.
By 2008 we had a bonded warehouse at Pulau Indah and a dedicated air desk inside KLIA Cargo Village. The Penang and Johor branches followed. Twenty-two years on the same two founders still sign the larger SOPs — though the day-to-day operation has been handed across to a second generation of coordinators we hired straight out of UiTM and Tunku Abdul Rahman.
What we believe
Three things we won’t budge on
Plain numbers
If we quote you USD 1,840 all-in, the invoice reads USD 1,840 all-in. We don’t bury fuel adjustment factors or terminal handling on a follow-up debit note.
Direct contracts
We carry our own carrier contracts, our own broker licence and our own warehouse leases. If something needs fixing we don’t have to ring a partner office and wait three days.
By the numbers
A boutique forwarder, not a sleepy one
We’re deliberately mid-sized — small enough that the founders still know every long-standing client by name, but big enough to consolidate cargo into our own LCL boxes weekly and to hold meaningful allocation with the major air carriers.
- 147,000 TEU and 28,400 tonnes airfreight handled in 2025 (calendar).
- 3 Malaysian branches: Kuala Lumpur (HQ), Penang, Johor Bahru.
- 11 in-house customs brokers holding active Borang K licences.
- Partner desks in Singapore, Bangkok, Jakarta, Hong Kong, Dubai, Hamburg and Long Beach.
- Member of FIATA, FMFF (Federation of Malaysian Freight Forwarders) and TIACA.
Want to talk to the people who’ll actually move your cargo?
Drop your contact details and a brief. Faizal still personally reviews quotes above MYR 80,000 in value — you’ll hear from a real coordinator inside one working day.